Privacy Policy
Effective Date: 30 June 2025
Company Name: Blueridge Tax Accounting Pty Ltd
ABN: 39 656 395 256
www.blueridgetaxaccounting.com.au
1. Introduction
Blueridge Tax Accounting Pty Ltd ("we", "us", "our") is committed to protecting the privacy of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
2. What Personal Information We Collect
We may collect and hold personal information such as:
Your name, address, email, and contact details
Date of birth
Tax File Number (TFN)
Drivers Licence
Passport document
Bank account details
Employment and income details
Financial and accounting records
Government-issued identification (e.g. driver's licence, Medicare card)
Technical information about the device and internet service used to access our website, supplier websites or our social media pages (e.g. IP address, browser type, time zone settings, mobile network information).
Any other information relevant to providing our services
We may also collect sensitive information where necessary and with your consent.
3. How We Collect Personal Information
We may collect personal information from:
You directly, via forms, email, phone, or in person
Your authorised representatives after an introduction and specific instructions are provided by you (e.g., lawyers, financial advisors)
The Australian Taxation Office (ATO) and other government bodies
Public records
Our website (including via cookies – see section 9)
4. Why We Collect and Use Personal Information
We collect, hold, and use your personal information to:
Provide the information and services that you request from us
Provide you with information about other services we consider appropriate
To answer enquiries and provide information or advice about existing and new products or services
To provide you with access to various areas of our website
To assess the performance of the website and to improve the operation of the website
To process and respond to any complaint made by you
When necessary, we may use your information to:
Comply with our legal and regulatory obligations (including Anti Money Laundering/Counter Financing of Terrorism compliance and audit and reporting requirements).
Defend or enforce our rights – For example, to collect money owed to us.
5. Disclosure of Personal Information
We may disclose your personal information to:
The ATO and other government bodies as required by law
Third-party service providers (e.g., IT, cloud storage, legal and professional advisers)
Our business partners and contractors who assist us in delivering services
Your authorised representatives
We take reasonable steps to ensure these third parties handle your information in line with this policy and the Privacy Act.
6. Overseas Disclosure
We do not routinely disclose personal information overseas. If any information is disclosed to an overseas software provider or supplier or other party, we will take reasonable steps to ensure it is handled in accordance with Australian privacy laws.
7. Data Security
We store personal information securely through a combination of physical, electronic, and administrative safeguards to prevent misuse, interference, loss, or unauthorised access, modification, or disclosure.
Our website and many modern programs including emails are cloud-based and accessed using the internet, and the internet is inherently insecure. We cannot provide any assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.
8. Access and Correction
You may request access to the personal information we hold about you or ask us to correct it if it is inaccurate, out-of-date, or incomplete. To do so, please contact us using the contact details on our website www.blueridgetaxaccounting.com.au or emailing us at [email protected]
9. Cookies and Website Tracking
We use cookies and other digital tracking tools (cookies) on the site. A cookie is a small piece of data sent by a website to the browser on your device to help us collect and store information about your use of the website. Some cookies are installed only temporarily while others may remain for a period of time, covering multiple sessions.
We may collect statistical information about your visit to help us improve the site. This information is aggregated and doesn’t identify you personally. It includes:
your IP address
the search terms you used
the pages you visited on our site and the links you clicked on
the date and time you visited the site the referring site (if any) from which you clicked through to this site
your operating system, for example Windows XP, Mac OS X
the type of web browser you use, such as Internet Explorer, Chrome or Mozilla Firefox
other things like your screen resolution and the language setting of your browser.
The Company and our service providers, use cookies for various purposes, including:
to measure website traffic and usage patterns and to collect information about your interactions with those services. That information is then used to analyse and improve our services, analyse user behaviour and measure the effectiveness of our marketing initiatives and services;
to understand your interests and preferences so we can tailor the content to your likely interests along with improving our services and identify suitable offers, products and services from us that we believe may interest you.
How to control cookie settings on your device:
We recommend you enable cookies on your browsers in order to enjoy all the features of our website.
You can block advertising cookies by manually adjusting the cookie settings on your website browser – see the “Help” menu on your browser for details. To learn more about cookies, visit allaboutcookies.org.
10. Complaints
If you believe we have breached your privacy rights, you can contact us using the details below. We take all complaints seriously and will respond promptly. If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
OAIC Contact:
Website: www.oaic.gov.au
Phone: 1300 363 992
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Where this policy contradicts with an engagement letter provided to you and signed, the more detailed wording on any privacy and information matters from the engagement letter will apply.
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Contact us direct for any questions - www.blueridgetaxaccounting.com.au has all our contact details by phone, email, in-person and mail.